The Positives of GDPR
Relationships and better transparency – The GDPR demands that every organisation must be able to demonstrate it processes data fairly. So by demonstrating this to customers, supporters and members, better and stronger relationships with more longevity are created.
Data Retention – The GDPR says data mustn’t be kept for longer than it is required. This makes sense! Communicating with people who have never engaged is a waste of money and time; deleting unnecessary data is a good thing.
Data Protection by design – Ensure data protection is an integral part of the organisation. All stakeholders will see the difference and understand the value of protecting data.
Accurate and rectifiable data – Keeping inaccurate data is a waste of time. Checking data is right is common sense and a great discipline.
Complaints and organisational challenges – Along with GDPR compliance will come less complaints. Data subjects will trust you with their personal information. Without these challenges charities will have more time to deliver their core objectives.
Refresh your procedures – The GDPR is a chance to refresh the way things are done and ensure policies and procedures are right, lawful and future-proof. Take the opportunity to create clear and easily understood processes for staff, customers and supporters.
Security – Checking data security has always been a must. But now organisations need to do so there is a chance to make it robust and fit for purpose. It will be money well spent.
Privacy Impact Assessments – This is a risk assessment and a good opportunity to look at the impact of the GDPR from all points of view including taking an external view; how does the manner in which the organisation manages data affect people and impact on their lives? It makes good business sense and could save an organisation money and reputational damage in the longer run by getting it right now.
Privacy notices – Produce clear and easy to understand notices. The more an audience understands a policy, the more they will trust it.