+44 (0)20 7566 4000

Membership services

Need help?

Would an integrated membership database and website enhance your organisation and provide your members with additional benefits
Could it reduce manual processes and resource requirements? Are mass mailings draining your resources? Would it free up key personnel to outsource all mailings?
Do you require a virtual office, to manage all member and non-member enquiries?
Struggling to manage your subscription renewals? Need help managing various payment processes?

We can help

Outsourcing membership services can benefit your association as soon as new processes are implemented. We offer a full membership management service to look after every stage of your members’ interaction with your organisation. We can also build and host your website, and deliver Content management, Database management and e-commerce facilities.

Looking after your members

Our dedicated membership management team will handle all communications with your members, according to your precise specification and requirements, as if they were your own staff. We can provide dedicated telephone lines, fulfil mass mailings, manage your subscription renewals and administer all your membership data. Using a set of Standard Operating Procedures written specifically for each client’s needs, our membership services team will deliver a consistent, responsive and friendly service with a high level of professionalism. Your members are your greatest asset, and we will treat them that way.

Contact us
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Charlotte Cartledge

+44 (0)1625 664513

Role: Head of Membership Services

Charlotte Cartledge

This is wonderful service, thank you very much indeed. It is most appreciated.
KSAM Client, President Membership body